FAQS
What products do we sell?
We sell products for Home, Kitchen,Pet, Jewellery, Fitness and have a specific seasonal department.
Do you offer home delivery?
Yes! We provide fast and reliable shipping right to your doorstep. Delivery times and fees depend on your location and the size of your order.
Can I return ?
Absolutely. We offer a hassle-free return within 30 days of purchase on most products. Please refer to our Returns Policy page for full details.
How can I track my order?
Once your order is shipped, you’ll receive an email with tracking details. You can also log into your account on our website to view order status at any time.
How can I contact customer support?
You can reach us by email info@multiplexstore.com or through the live chat on our website. Our team is here to help with any questions or concerns you may have.
What payment methods do you accept?
We accept credit and debit cards, and other popular payment options.
Are my personal and payment details secure?
Absolutely. We use secure encryption and privacy protocols to keep your personal and payment information safe.